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  • We’re one of the largest IT solution providers in the world, with more than 150 locations in 31 countries around the globe. However, what we’re most proud of is the incredible 130,000 people we have working here – energized, fun-loving and caring people, who successfully manage billions of customer interactions each year. We are proud…

  • Essential Functions/Core Responsibilities • Responsible for development, implementation and administration of recruitment programs • Direct the activities of a team who assist with development of innovative, creative, and proactive recruitment strategies to meet the business needs of each client, internal department, and appropriate stakeholders • Set team goals and targets and monitor progress against recruitment…

  • career4 added a new Job, Recruiting Coordinator about 4 days, 21 hours ago · 

    Essential Functions/Core Responsibilities • Responsible for assisting with the administration of recruitment programs • Receive, screen, and file incoming resumes, background, and reference checks • Schedule and may conduct initial screening interviews and coordinate with hiring managers for telephone interviews and/or face-to-face interviews with prospective applicants • Ensure the maintenance of accurate and concise records…

  • Essential Functions/Core Responsibilities • Ability to effectively communicate, both written and verbally •Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) • Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer • Listen attentively to customer needs and concerns; demonstrate empathy while maximizing…

  • • Ability to effectively communicate, both written and verbally •Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) • Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer • Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build…

  • • Assist external users of the client’s technical products or services; identify, investigate, research and provide resolution to user questions and problems • Troubleshoot basic and routine customer issues that are technical in nature; including hardware, software, networking, or other designated client products • Follow appropriate escalation path to resolve technical issues; including making follow…

  • • Ability to effectively communicate, both written and verbally •Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) • Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer • Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build…

  • career4 added a new Job, Associate Payroll about 4 days, 21 hours ago · 

    • Executes payroll processes to ensure consistent and accurate payroll in compliance with local payroll practices, authoritative controls, government regulations, statutory regulations, internal procedures, and SOX controls • Coordinate with internal Finance teams, and other stakeholders, to ensure accuracy and financial integrity of the payroll process and to support audit review • Reconcile payroll and…

  • • Ability to effectively communicate, both written and verbally •Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) • Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer • Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build…

  • career4 added a new Job, Communication Coach about 4 days, 22 hours ago · 

    • Sample and evaluate language quality and communication skills using the standardized communication monitoring for • Provide feedback to agents through call monitoring system and in-person to assist Team Leaders in development of front-line employees • Handle remediation sessions for trainees on conditional pass, as well as coaching sessions for agents undergoing transition • Ensure…

  • • Manage agent preferences, time-off requests, and shift bid process • Consult with Operations to develop staffing requirements by setting thresholds for overhead, time-off, overtime, and absences • Develop schedules and staffing plans for assigned business in an accurate and timely manner • Identify schedule/plan changes in relevant databases and escalate issues as appropriate •…

  • Assist external users of the client’s technical products or services; identify, investigate, research and provide resolution to user questions and problems • Troubleshoot basic and routine customer issues that are technical in nature; including hardware, software, networking, or other designated client products • Follow appropriate escalation path to resolve technical issues; including making follow up…

  • • Ability to effectively communicate, both written and verbally •Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) • Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer • Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build…